Rebate88 is fully committed to protecting the personal data of every member who uses our platform. This document clearly explains how we collect, use, store, and safeguard your personal information in accordance with Malaysia's data protection laws.
Rebate88 only collects data that is strictly necessary to operate our services. We do not collect irrelevant or excessive information from our members.
All personal data is stored on servers protected with industry-standard encryption. Internal access to member data is restricted and subject to regular audits.
Your personal data will not be shared, sold, or rented to any third party for marketing purposes without your explicit prior consent.
You have the right to access, correct, delete, or request a copy of your personal data held by rebate88 at any time through our official channels.
Rebate88's KYC (Know Your Customer) process uses secure verification procedures, and any data collected is used solely for security and regulatory compliance purposes.
You may opt out of marketing communications from rebate88 at any time through your account settings or by contacting our support team.
Welcome to the Privacy Policy rebate88. As the operator of rebate88.bet, an online sports betting and casino platform, we understand that your trust is our most valuable asset. This Privacy Policy is designed to give you a clear and transparent picture of how we handle the personal data of every member who uses the rebate88 platform.
This document complies with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. By registering for or using any rebate88 service — whether that's Malaysian Super League Sports Betting, slots, live casino, MPL Malaysia e-sports, or lottery — you agree to the collection and use of your personal data as described in this policy.
If at any time you have questions about how rebate88 handles your personal data, we encourage you to reach out to our Data Protection Officer (DPO) team via email at privacy@rebate88.bet.
This Privacy Policy applies to all registered rebate88 members, visitors to rebate88.bet, and any individual who interacts with our platform through any channel, including live chat, email, and rebate88's official social media.
Rebate88 only collects personal data that is strictly necessary to deliver a high-quality service to our members. Below are the categories of data we collect and the purposes for which they are used:
| Data Categories | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, MyKad / passport number, date of birth, gender | Mandatory — for account verification (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory — for account communications |
| Financial Data | Bank account number, bank name, digital wallet details (TNG, GrabPay, Boost, ShopeePay, DuitNow) | Mandatory — for processing RM deposits and withdrawals |
| Platform Usage Data | Betting history, games played, login times, account activity | Automatic — for service operations |
| Technical Data | IP address, device type, web browser, operating system, cookies | Automatic — for platform security and performance |
| Communications | Live chat records, support emails, complaint tickets | Where relevant — for customer service purposes |
Your personal data is collected by rebate88 through several different methods. Understanding these methods will help you better appreciate how your information reaches us:
When you register a rebate88 account, you directly provide basic information such as your name, email, phone number, and password. This information is required to create your account.
During the KYC verification process, you will be asked to upload a copy of your MyKad or passport to verify your identity before your first withdrawal or when prompted by our system.
Payment information such as bank account numbers or digital wallet details (Touch 'n Go eWallet, GrabPay, DuitNow) is collected when you make a deposit or withdrawal.
The rebate88 system automatically records technical and usage data whenever you use the platform, including bets placed, games played, and device information.
When you contact rebate88 support via live chat or email, those conversations may be recorded for quality and training purposes, as well as to assist in resolving your enquiries.
Rebate88 uses your personal data only for legitimate, clearly stated purposes. We do not use your data for any other purpose without prior notice or your consent. The primary purposes for which data is used are:
Rebate88 never uses your personal data to make automated decisions that significantly affect your rights without human oversight, except where permitted by applicable law.
Rebate88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, in the course of our business operations, we may share data with the following categories of third parties in a limited and controlled manner:
All third parties that receive personal data from rebate88 are bound by strict confidentiality and data protection agreements. They are only permitted to process your data for the specific agreed purposes and may not use it for any other reason.
Rebate88 implements robust technical and organisational measures to ensure your personal data is stored securely and protected against unauthorised access, use, disclosure, alteration, or destruction.
The key security measures we have in place include:
Your personal data is retained for as long as needed to fulfil the original purpose of collection, or as required to comply with legal obligations. Financial transaction records are typically kept for 7 years in compliance with Malaysian legal requirements.
As a rebate88 member, you have rights protected under Malaysian law with respect to your personal data. The following are your key rights, which you may exercise at any time:
To exercise any of the rights above, please contact the rebate88 Data Protection Officer team at privacy@rebate88.bet. We will acknowledge receipt of your request within 3 business days and process it within the timeframe required by law.
The rebate88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain account security, and analyse platform usage patterns. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. However, blocking essential cookies may affect the functionality of the rebate88 platform and your ability to log in or complete transactions.
Rebate88 strictly prohibits individuals under the age of 18 from registering or using our platform under any circumstances. We do not knowingly collect personal data from children or minors.
Should rebate88 discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on rebate88 should contact us promptly at privacy@rebate88.bet.
The rebate88 platform may contain links to or integrations with third-party services such as game providers, payment providers, or social media platforms. rebate88's Privacy Policy does not apply to those third-party websites or services.
Rebate88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any third-party service you use alongside the rebate88 platform. Your engagement with any third party is entirely at your own risk.
Rebate88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
For significant amendments that affect how we process your personal data, rebate88 will notify you by email or in-platform notification at least 14 days before the changes take effect. Your continued use of the rebate88 platform after the effective date of any amendment will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how rebate88 handles your personal data, please reach out to our team through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints, we may require up to 30 business days to investigate and provide a thorough response.